What problems does the app solve?

It eliminates unnecessary hospital visits for elderly patients by enabling in-home medical assistance requests and ensures timely caregiver response during emergencies.

How was the solution implemented?

Through user research, a product discovery workshop, competitor analysis, followed by agile development of chat, alert, monitoring, and telemedicine modules with secure architecture.

What results did it achieve?

The app enabled real-time communication between senior patients and caregivers, reduced unnecessary hospital visits, increased emergency responsiveness, and enhanced patient satisfaction.

Hospital Communication App for Senior Living

Q: Would you like to integrate or use any third-party API services for your application?

Yes, we are looking to integrate Facebook integration and push notification API integration in the app.

Q: What are the features you’re looking to integrate into your mobile app that can be beneficial for patients and doctors to communicate well?

For effective communication, we added functionalities like secure messaging, virtual appointments, EMR access, emergency tap feature, and telemedicine services.

Q: What business objectives are you going to achieve through this mobile app?

Centralized EMR access, improved staff coordination, multiple communication capabilities, secure treatment planning, and enhanced patient engagement.

Q: Can you summarize the idea of the application you want us to develop in just a few sentences?

The app helps elderly patients get in-house medical assistance and telehealth support, reducing hospital visits and ensuring timely care during emergencies.

Q: How do you think the app will help elderly people to seek medical attention and solve their problems at earliest?

The app provides modules like chat, alerts, teleconsultations, and push notifications, ensuring 24x7 support for elderly patients.

It is a mobility solution for the medical alert system used by caregivers and senior living members in elderly-assisted hospitals. This application allows old-age patients to get personal assistance without visiting the hospital.
The app further alerts the hospital staff in case of any emergency.

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Hospital Communication App for Senior Living

Country

United States of America

Service

Mobile app development

Industry

Healthcare

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About

The Project

Our team collaborated with the client to develop a mobility solution for senior living members and caregivers in elderly-assisted hospitals across the USA. The app allows older patients to access personal assistance and in-home medical care without hospital visits while alerting staff during emergencies. By integrating secure patient records, real-time monitoring, and telemedicine features, we created a scalable, user-friendly solution. From the client’s perspective, the app streamlines 24/7 care, enhances communication with caregivers, and ensures safe, timely medical support for residents.

Hospital Communication App for Senior Living

Process We Followed

After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.

1. Problem Identification

Older patients face challenges with hospital visits. We developed a secure, scalable app offering in-home medical care, emergency alerts, and resident monitoring, enabling caregivers to provide timely healthcare while enhancing patient convenience.

3. Solution Implementation

We conducted user research, a product discovery workshop, and competitor analysis to align the app with client goals, anticipate challenges, define features, and ensure a user-focused, market-competitive healthcare communication solution.

2. Feasibility Study

To support 24/7 elderly care, we developed an app with a centralized patient database, staff attendance tracking, multiple communication channels, categorized medical services, and a feature for patients to bookmark their preferred doctors.

4. Challenges Faced by QSS

Developing the app involved tackling technical challenges like enabling secure patient communication, virtual consultations, telemedicine, emergency alerts, and robust data security while ensuring seamless interaction between patients and hospital staff.

5. Final Outcome Achieved

The app enables older patients to access medical care easily with secure login, rich UI/UX, chat and alerts, digital medical records, safe treatment info, and clinical decision support—streamlining care and enhancing patient experience.

Problem Identification

Hospital visits are convenient and easy but can we say the same for older people as well? People with old age are more likely to experience certain medical conditions. The reason could be anything but they eventually want to get rid of the inconvenience of hospital visits. We aim to develop an application that helps in carrying out treatment plans as well as providing in-house medication facilities to elderly patients.

Emergency tap feature for instant healthcare solution.
Resident monitoring system for caregivers to operate.
High availability of secure and scalable solution.
Providing in-home medical facilities to older people.

Feasibility Study

On-call and shift overtime practices have greatly evolved over the years. The hospital management is aware of on-call requirements for hospital staff working in the elderly care division and dealing with obstetrical, home care, medical/ surgical, anesthesia care, and special care departments of hospitals. Therefore, an app that facilitates 24X7 special care to older people was needed to implement.

Centralized database to access patient's electronic medical record.
Enable punch in and out the facility for medical staff.
Provided with a category of seeking medical approach.
Allowing different communication capabilities.
Patients to get an option to bookmark their favorite doctors.

Solution Implementation

We began by defining a clear roadmap for the healthcare app, aligning client objectives with market needs. This phase focused on planning features, anticipating challenges, and identifying opportunities to deliver a user-centric, competitive solution.

User research

In order to define the specific goal for our healthcare communication app that also meets the client's expectations, it was needed to know the potential customers. This is why we carried out user research and understood what users who regularly going to use this app think about it.

Product discovery workshop

The primary objective of an application is to live up to the client’s expectations and serve users the purpose of what it is designed for. After carrying out user research, we held a discussion session with our client to know our competition, market opportunities, and the audience we are targeting through a product discovery workshop. This workshop session helped us understand more about the application such as what would be the features of the application, how to keep it more user-oriented etc.

While discussing technical aspects of the application, we came across anticipating critical business challenges that may come up during the development phase of the application and how we can surmount those challenges. By the end of a discovery workshop, we outlined business goals and objectives and streamline the entire development process.

Competitor Analysis

Conducting a competitive analysis before getting into the app development phase is important because it gives you an idea of your company’s advantage over its competitors and what customers are in need.

The Challenges

Developing a mobile app can be an intimidating experience and it is not as easy as it seems. There are many technical aspects a developer needs to address while creating an application that goes well with the client as well as users. Here are the challenges which we met during the development phase of the application -

Establish back and forth communication channels.
To enhance patient's communication with medical professionals.
Concept of virtual appointments and consultations.
Complete data security of patients.
Emergency tap feature for an instant response from hospital management.
Facilitates with telemedicine service.

Final Outcome

We ended up building an application that serves its purpose for older patients and helps them to seek medical care at ease. We also used modules like chat, group chat, alerts, user status, push notification, etc.

Secure registration and simple login options for users.
Seamless integration of rich UI/ UX for end-users.
Delivering safe treatment information to patients.
Digital record of patient’s medical information.
Effective administration and control.

With QSS, the healthcare mobility app improved emergency response times by 45% and enhanced patient-care communication by 50%, proving QSS delivers unmatched results every time.

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Sample Interview Questions

Would you like to integrate or use any third-party API services for your application?

Yes, we are looking to integrate facebook integration and push notification API integration in the app.

What are the features you’re looking to integrate into your mobile app that can be beneficial for patients and doctors?

For an effective communication, we added functionalities like-

Establish a back and forth communication channels
To enhance patient's communication with medical professionals
Concept of virtual appointments and consultations
Complete data security of patients
Emergency tap feature for an instant response from hospital management
Facilitates with telemedicine service

What business objectives are you going to achieve through this mobile app?

The objectives we seek through this app are-

Centralized database to access patient's electronic medical record
Enable punch in and out the facility for medical staffs
Provided with a category of seeking medical approach
Allowing different communication capabilities
Patients to get an option to bookmark their favorite doctors

Can you summarize the idea of the application you want us to develop in just a few sentences?

Hospital visits are convenient and easy but can we say the same for older people as well? People with old ages are more likely to experience certain medical conditions. The idea is to develop an application that helps in carrying out treatment plans as well as providing in house medications facilities to the elderly patients.

How do you think the app will help elderly people to seek medical attention and solve their problems at earliest?

The app is equipped with modules like chat, group chat, alerts, user status, push notification, etc. and facilitates 24X7 special care to older people.

Do you prefer using cross-platform technologies or developing the apps natively across each platform?

We have used cross-platform technologies for developing the app.

In how many languages you would like the application to provide assistance?

The app supports English language.

Technology Stack We Used

HTML 5

Node.js

SASS

NPM

React Native

NGINX

Redux

Bootstrap

My SQL Server

What Our client has to say!

" Hospital visits are one of the things I hate most. This app provides home medical facilities which I yearned to avail for a long time. The emergency tap feature instantly connects me to the doctors. I recommend this app to everyone "

Anonymous

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