What challenge does this app solve?

It replaces outdated systems and enables remote care coordination—allowing doctors to communicate and monitor patient conditions without requiring physical hospital visits.

How was the solution implemented?

Following a feasibility study and problem analysis, QSS built a ReactJS front-end with a Java/Spring Boot and Hibernate backend, deployed on a private cloud, ensuring HIPAA and HL7 compliance.

What outcomes did it achieve?

The app’s real-time alerts and simplified dashboards empowered caregivers and medical staff to respond faster, improve coordination, and reduce unnecessary visits.

What are the features you’re looking to integrate into your mobile app that can be beneficial for patients and doctors to communicate well?

The solution helps in carrying out treatment plans as well as providing in-house medications facilities to patients who cannot visit hospitals. Other features include: Emergency push-button feature, clean and simple UI/UX, integrated digital health recording, different communication capabilities, monitoring chronic conditions.

Can you summarize the idea of the application in just a few sentences?

The idea of this application is to abolish hospital visits for older and physically impaired people and make healthcare facilities more flexible. It helps in treatment plans and providing in-house medications to patients who cannot visit hospitals.

How do you think the app will help elderly and disabled people seek medical attention quickly?

The app connects doctors, nursing staff, caregivers, and patients for better coordination, ensures high availability, provides treatment plans and medications for elderly and disabled patients, and delivers in-home medical facilities.

Community Care App for Elderly/Disabled Patients

Q: What business objectives are you going to achieve through this mobile app?

The app eliminates the inconvenience of hospital visits for older and disabled people, allowing digital healthcare. Doctors and nursing staff can view patients’ details in standard formats like PHR/EMR.

Q: What technology stack do you want us to use for frontend and backend development of the app?

Some of the tech stacks used are GitLab, ReactJS, Java, JIRA.

This App empowers doctors to provide treatment plans and prescribe medications remotely while nursing staff and caregivers deliver therapy to elderly and disabled patients at home. The solution ensures seamless communication, timely care, and improved patient monitoring, bridging the gap between hospitals and home-based healthcare.

Consult with Expert

Hospital Communication App for Elderly/Disabaled Patients

Country

United States of America

Service

Healthcare IT / Patient Care Solutions

Industry

Healthcare

Build your idea

Consult our experts

About

The Project

QSS Technosoft collaborated with the client to develop a Hospital Communication App connecting doctors, nursing staff, caregivers, and elderly/disabled patients at home. From the client’s perspective, the goal was to replace an outdated system with a secure, HIPAA-compliant, and HL7-standard solution enabling real-time care, remote treatment plans, and efficient monitoring. From our perspective, we designed a scalable, cross-platform solution with ReactJS and Java/Spring Boot backend, featuring role-based login, alerts, dashboards, scheduling, reports, and a community marketplace, ensuring seamless communication, timely interventions, and improved patient outcomes.

Process We Followed

After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.

1. Problem Identification

Our team recognized the limitations of the legacy community care system and aimed to build a secure, scalable portal that enables seamless doctor, caregiver, and patient interactions with standardized health records and real-time updates.

3. Solution Implementation

Our team conducted in-depth user research, workshops, and competitor analysis to design a secure, scalable, and user-friendly Hospital Communication App, ensuring seamless interaction between doctors, caregivers, and patients.

2. Feasibility Study

Our team planned web and cross-platform mobile apps enabling patients to share reports, doctors to prescribe treatments, and caregivers to deliver therapy, with a robust admin backend ensuring seamless, secure, and efficient healthcare management.

4. Challenges Faced by QSS

Our team tackled challenges like creating a user-friendly yet complex UI/UX, managing large patient data layouts, enabling real-time alerts, and streamlining intricate healthcare workflows for smooth doctor-caregiver-patient coordination.

5. Final Outcome Achieved

We delivered a secure, user-friendly healthcare app with seamless workflows, real-time alerts, simplified patient management, timely treatment execution, and powerful reporting for better care delivery.

Problem Identification

The existing community care system relied on outdated frontend and backend technologies, limiting its efficiency in managing home-based care for elderly and disabled patients. The client aimed to develop a modern, scalable portal that ensures seamless communication between doctors, nursing staff, caregivers, and patients, while adhering to HIPAA and HL7 standards. The solution needed to simplify patient monitoring and provide standardized health records for improved care delivery.

Providing secure, role-based access for doctors, caregivers, and patients
Enabling real-time communication and updates between care teams
Displaying patient information in standardized PHR/EMR formats
Building a scalable and HIPAA-compliant platform for community and organizational use
Facilitating remote treatment plans and care management for patients unable to visit healthcare facilities regularly

Feasibility Study

To ensure seamless communication and efficient healthcare delivery, our team discussed with the client the need for both web and cross-platform mobile applications. The goal was to enable patients to share reports, doctors to prescribe treatment plans, and nursing staff/caregivers to execute therapies accurately. Additionally, a robust web backend was required for admins to manage operations effectively.

Secure role-based login system to ensure different access levels for doctors, nurses, caregivers, and patients.
Real-time alerts and notifications to keep users informed about patient status and care updates.
Event management to track appointments, therapies, and healthcare activities efficiently.
A comprehensive dashboard providing insights and summaries for users and administrators.
Client management to maintain detailed patient profiles and history for improved care delivery.
Scheduling and appointment system to plan and coordinate treatments effectively.
Admin controls and reporting features to monitor system performance and generate actionable insights.

Solution Implementation

To ensure a robust and scalable Hospital Communication App, our team captured detailed requirements, conducted business analysis, and shared wireframes and static prototypes with the client. We designed a secure, performance-oriented architecture with a clear functional specification covering all workflows. Agile methodology was adopted for development, ensuring iterative delivery and high-quality output.

User research

We conducted extensive research with doctors, nursing staff, caregivers, and patients to understand their needs, pain points, and expectations. This user-centric approach helped us prioritize features, optimize workflows, and design an intuitive interface that simplifies care delivery while ensuring patient safety and compliance.

Product discovery workshop

Collaborating closely with the client, we organized a product discovery workshop to align our visions and define the project scope. During the workshop, we reviewed user research insights, discussed technical possibilities, and outlined key features. The team analyzed workflows, scheduling processes, and real-time communication needs. Together, we defined priorities, critical functionalities, and innovative solutions.

The workshop also allowed us to finalize design principles for UI/UX, ensuring seamless interaction for all user types. Additionally, we confirmed compliance requirements such as HIPAA and HL7 standards.

Competitor Analysis

We conducted a detailed competitor analysis to identify market trends and gaps in hospital communication solutions. By studying secure messaging, real-time updates, caregiver coordination, and reporting, we defined key differentiators to build a user-friendly, competitive, and advanced app.

Challenges Faced by QSS

While developing the Hospital Communication App, our team faced several critical challenges that required innovative solutions and careful planning. We aimed to ensure a seamless experience for doctors, caregivers, and patients while maintaining high performance and scalability.

Designing an intuitive interface that accommodates multiple user roles and functionalities without overwhelming the users.
Structuring and presenting a substantial amount of patient and treatment data in an easily navigable and accessible format.
Ensuring timely delivery of notifications for treatment updates, appointments, and critical alerts across all devices.
Mapping and automating intricate healthcare workflows to allow smooth coordination between doctors, caregivers, and patients.

Final Outcome

Our solution delivered a seamless, secure, and user-friendly platform that bridges doctors, caregivers, and patients. The app ensures smooth healthcare communication, timely updates, and effective treatment execution.

Combined complex backend workflows with a simple, intuitive interface for all user roles.
Doctors, nurses, and caregivers can easily access and manage patient details.
Instant updates keep providers informed about patient health and medication schedules.
Caregivers can apply treatments and medications as prescribed within defined time slots.
Reports generated in both tabular and graphical formats for deeper insights.
Organizations and communities gain effective control and streamlined marketplace operations.

QSS delivers 40% faster launches, 2x user engagement, and 60% higher efficiency.

Let's Discuss Your Project Idea!

Sample Interview Questions

What are the features you’re looking to integrate into mobile app that can be beneficial for patients and doctors to communicate well?

The solution helps in carrying out treatment plans as well as providing in house medications facilities to patients who cannot visit hospitals. Other features include:

Emergency push-button feature to help doctors operating in critical situations
Keeping the UI/ UX clean and simple
Integrated with digital health recording of patients
Adding different communication capabilities
Monitoring chronic conditions in patients

Can you summarize the idea of the application you want us to develop in just a few sentences?

The basic idea of implementing this application is to abolish hospital visits for older and physically impaired people and make healthcare facilities more flexible. Our aim was to develop a community healthcare solution that helps in carrying out treatment plans as well as providing in house medications facilities to patients who cannot visit hospitals.

How do you think the app will help elderly and disabled people to seek medical attention and solve their problems at earliest?

The app will help in carrying out treatment plans as well as providing in house medications facilities to elderly patients who cannot visit hospitals. It offers-

Connecting doctors with nursing staff, caregivers and patients for better coordination
High availability of secure and scalable solution
Treatment plans and medications for elderly and disabled patients
Providing in-home medical facilities

What business objectives are you going to achieve through this mobile app?

The community healthcare solution eliminates the inconvenience of hospital visits caused to older and disabled people and helps them to avail healthcare facilities digitally via an app. This cross-platform app also allows doctors and nursing staff to view patients’ details in a standard format like PHR/ EMR.

What technology stack do you want us to use for frontend and backend development of the app?

Some of the tech stacks used are- GitLab, ReactJS, Java, JIRA

Do you have any reference app (can be competitors app as well) in your mind which works similar to your requirement?

Care.com, CareSmartz360, eCare21 are some similar apps.

Technology Stack We Used

Xamarin

Ping One

AWS

JQuery

React.Js

SQ Lite 

BootStrap

My SQL Server

What Our client has to say!

"We were looking for simple yet effective SDK development in our app. We are pleased to find QSS Technosoft who, along with their exceptional team, formulated SDK on expected lines."

Anonymous

Related Case Studies

Mobile Healthcare App

The app provides dedicated medical services, and doctor consultations partnering with the best hospitals and diagnostic centers. The app also facilitates health checkup booking at home with easy consultations, follow-up plans, etc.
The patients using this solution can also access digitized health records and bookmark their favorite doctors.

Read the Full Success Story

Eldermark Go

It is a platform that effectively connects hospital facilities with patients and provides value-based care. The app aims to leverage patients, medical professionals, and pharmacists in a digital manner and streamline their daily activities.
The solution offers quick access to medical records, clinical tools, and other resources for senior living.

Read the Full Success Story