AIO City App
AIO City is an all-in-one e-service platform offering home care, cooking, health, ride services, and more to users seamlessly on web and mobile. The app connects service seekers with verified and certified professionals across multiple service verticals, ensuring convenience, reliability, and quality for everyday needs.
Country
United States of America
Service
Web and App Development
Industry
On-Demand Services Industry
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About
The Project
AIO City App is a comprehensive E-service platform offering home care, cooking, health, ride services, and more, accessible via web and mobile. The solution connects users with verified and certified service providers across multiple verticals, delivering convenience, reliability, and efficiency. To meet modern on-demand service expectations, we designed an intuitive, navigable interface with real-time tracking, service filtering, and favorites bookmarking. Backed by detailed user research, discovery workshops, and competitive analysis, the app streamlines service requests while ensuring secure payments, multi-language support, and seamless provider management, creating a robust, community-based E-service ecosystem.
Process We Followed
After lining up salient details related to the project, our team outlined a course of action that would be followed to develop a comprehensive solution. The process comprised of identification of problems, considering the relevant factors of the solution, taking note of common challenges faced, technology stack to be used and coming up with the outcome in the end.
1. Problem Identification
Modern users demand on-demand E-services, but rising competition makes meeting their expectations challenging. We aimed to create a unified web and mobile app connecting service seekers with providers via a versatile, easy-to-navigate platform.
3. Solution Implementation
We conducted in-depth user research and a product discovery workshop to understand needs, plan features, and strategize development. Competitor analysis ensured our app stood out by addressing gaps and optimizing user experience.
2. Feasibility Study
We researched market needs and consumer pain points to build an all-in-one app connecting users to service providers, offering wide service access, real-time tracking, favorites, filtered search, and governance-backed features.
4. Challenges Faced by QSS
Developing AIO City App involved challenges like integrating secure multi-payment options, route optimization, multi-language support, managing provider availability, designing an intuitive UI/UX, and ensuring transparent service operations.
5. Final Outcome Achieved
The AIO City App delivers seamless on-demand services, connecting users with verified providers, offering push alerts, multi-login access, 24/7 support, service scheduling, and a community-based platform for efficient daily service management.
Problem Identification
With rising competition in the E-commerce and E-services industry, the companies are becoming more efficient in providing excellent customer services however, sometimes it becomes challenging to cope up with user's demand. The modern-day customers desire for on-demand personal services as per their convenience. To cater to their considerable needs, we sought-after developing an indivisible app.
- Establish a unified web and mobiles based service platform
- Connect service seekers directly to the service providers
- Design a highly versatile solution to cater to day-to-day E-services needs
- Provide an easily navigable interface to help narrow down the individual services
Feasibility Study
After understanding the need of the market and more specifically the pain-points of consumers, it was the time to research more about a to-be-developed solution. In order to do so, we documented the whole business requirement and aimed at building an all-in-one digital app that connects requesters to service providers of different verticals.
- Access to a wide range of services and categories
- Backed with Barangay Governance feature
- Real-time tracking of on-demand request
- The option of bookmarking favorite service provider
- Filtered search based on the distance, service, and experience
Solution Implementation
To ensure a user-focused and efficient solution, we began by analyzing business requirements, market needs, and target audience expectations. This laid the foundation for a strategic development plan and informed all subsequent design and feature decisions.
User research
Conducting detailed and cognitive user research before developing an app is significant. A quick read-up on a product gives app developers a context and perspective of the solution and helps them gain an insight into expectations, behaviours, needs and pain-points of the user.
Product discovery workshop
An idea behind organizing a product discovery workshop is to strategize the approach of building the solution and develop an actionable plan to identify a specific area for improvement. The QSS Technosoft understands the hardships that count during the development of a digital solution and this is why we always follow a customer-oriented approach and try to meet all the functionalities of the solution.
While the project development team were digging into the process to follow for a to-be-developed solution, the product manager was discussing the technical implementation to devise in the solution which was later shared with the development team. The app developers also suggested the MVP launch of the app, once it gets formulated on an initial level, to garner the response of users.
Competitor Analysis
Running a smart competitive analysis helps to add more hacks to the app development strategy. This involves the identification of your competitors and gaining a clear understanding of what their apps do well and what they may lack in order to capitalize on that information.
Challenges Faced by Team QSS
Similar to any other software development affair, every mobile app development has its own set of issues and difficulties the developers frequently come across. A few of the challenges our development team came to terms with are mentioned below.
- Employ secure and multiple payment options with in-wallet support
- Route Optimization
- Multi-language support
- Provider availability management
- Simplistic and appealing UI/ UX
- Keep the service operations transparent
Final Outcome
After comprehensive research and putting everything together in a workflow document, our talented team of developers built an app that wins through each and every aspect of the project and is backed with different features and functionalities.
- Push alert for any service/ query updates
- Connect requesters with service providers of different verticals
- Operate as an on-demand community-based solution
- Multiple login facility for service providers and requesters
- 24X7 instant customer support
- Availability to book and schedule services for later requirements
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Sample Interview Questions
The modern-day customers desire for on-demand personal services as per their convenience. To cater to their considerable needs, we sought-after developing an indivisible app. AIO City serves as an E-service solution providing home care, cook, health, ride services and many more to the populace. The solution allows service seekers to connect with leading, verified and certified service providers belonging to different verticals.
Yes, the solution offers multiple login facility for service providers and requesters.
Since the app is B2C, it is available for a free download on both PlayStore and App Store.
Some tech stacks used are- Java, HTML5, CSS3, Google Maps, FCM, GitLab, jQuery, PHP, Code Igniter, PayMaya, Ninja On Call, Digital Ocean, Hostgator.
The app is backed with different features and functionalities-
- Push alert for any service/ query updates
- Connect requesters with service providers of different verticals
- Operate as an on-demand community-based solution
- Multiple login facility for service providers and requesters
- 24X7 instant customer support
- Availability to book and schedule services for later requirements
The goals we look forward to accomplish with this app are-
- Establish a unified web and mobiles-based service platform
- Access to a wide range of services and categories
- Connect service seekers directly to the service providers
- Design a highly versatile solution to cater to day-to-day E-services needs
- Provide an easily navigable interface to help narrow down the individual services
- Real-time tracking of on-demand request
- The option of bookmarking favorite service provider
- Filtered search based on the distance, service, and experience".
Technology Stack
What Our client has to say!
" QSS team has mastery in constructing prolific apps and driving them with cutting-edge technology. My overall experience was great and the final app is just as I wanted it. "
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